Here are just some of the comments we have received from satisfied customers who have purchased books in the Troubleshooting Mac OS X series.
| "There is a lot of [varying] information out there for those seeking it. But you make it easy to not only find it but also cut through the fog of uncertainty by putting a wealth of concise technical information in one well-organized place. I certainly get my money's worth. "
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| "A few days ago I purchased the Leopard Edition of Troubleshooting Mac OS X and I'm very pleased with all the information contained in it. Well done!"
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| "A truly annoying problem I had with my networking was solved thanks to the information in your book! I think I am going to find it very useful. It was handy to be able to download it immediately and start using it right away rather than having to wait for a book to be delivered."
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| "I recently bought your outstanding Troubleshooting Mac® OS X, the first and only book that really helped me with Mac troubleshooting."
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| "Your book is great and am using it to help prepare for Apple's certification exams."
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| "Thanks for all this information — this is the best repair resource I have found… great product! Your e-book truly has set me free from calling Applecare."
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"My purchase of Troubleshooting Mac® OS X, Tiger™ Edition has been a thoroughly worthwhile investment, allowing me to install, configure and use my iMac confidently and without any issues so far."
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| "You are marvelous!!! Of all the books I have explored, only yours made sense, the format is clean, readable, comprehensible — that reflects a great mind willing to share and help. Really super! I live off the grid, no Mac users or user groups, and these new machines don't have manuals! Everyone needs to buy your book! I can already see it would've saved me weeks of tears and frustration if I'd have found it earlier!"
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"Many thanks for the news of Tiger Edition. The previous volume has been invaluable, and I have just purchased the new one. It's brilliant, and incredible value at this price."
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"Ok, the book is great. I have owned it for about 10 minutes and already some questions have been answered. And this from an Apple Certified technician. I figure I will be using the book daily."
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"Thanks for publishing such a great resource. I bought your book and have been putting it to work."
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"I would like to let you know that your book has saved my bacon several times. Thanks again."
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"First chapter I read was the one on kernel panics. I congratulate you on the fine work. That has to be one of the best explanations of how to interpret, analyze, and troubleshoot a kernel panic that I have read anywhere. I think I learned more from just those pages than I learned reading numerous KB article, replies to posts in the forums, or in any other documentation I have read. My hat's off to you for a job well done.
"Anyone who does not see the value of this one chapter alone is missing the boat. The book would be worth the price just for that information. I truly mean that and you may quote me if you wish! I am impressed. I can't wait to read the rest of the book now!"
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| "I've bought your new edition of Troubleshooting Mac OS X and, as with the prior edition, I am glad that I purchased this book.
"Your book has been very useful as a central reference point for my Macintosh maintenance workflow both for my own Macs and my clients' Macs. I like your standards-compliant, logical, safe, and reliable approach to the matter of troubleshooting and system maintenance.... I will recommend this book to anyone who is interested in knowing how to maintain Mac OS X properly."
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| "Bought the new edition immediately. I had enjoyed your prior edition and it was a lot of help... Good to have your new book. Many thanks!"
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| "I am trying to learn how to run and maintain a G4 by myself. Your book is very helpful. Thanks for caring!"
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| "Your guide is the best troubleshooting resource I've seen, including all the print books. Furthermore, since your book is searchable I can get to the things I need almost instantly."
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| "The book is great. I keep a lot of Sports Illustrated's photographer's Macs working and it has been very helpful. I will recommend it."
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| "I recently bought your e-book. What a great job! I'm very impressed by this excellent work and will evangelize it to all my Mac friends."
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| "What I've read so far is clear and, most importanly, concise. My money was well spent."
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| "Bought your book. Its fantastic! I can not recommend it enough, especially when I call my so-called IT support team and tell them I fixed it myself!"
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| "I bought this book recently on CD. It is outstanding and extremely well organized with hyperlinks to everything you can think of. This book is a labor of love."
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| "A fantastic reference."
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| "Easily the best OS X troubleshooting guide available today. Worth far more than the asking price. Thanks for a great book!"
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| "I've been reading extensively in your e-book, and I'm impressed with the writing style, but especially with the organization and thoroughness."
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| "Very impressive! Exactly what I needed. You should really get the word out this is available at this incredibly low price!"
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| "This book will save me loads of time ... it has a wealth of information and I really like the hyperlinks."
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| "I can see you spent considerable time and effort on it and I am very happy to have purchased it! Thanks for the good work!"
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| "I like your e-book. First one I've used. I like paper and I always print out manuals, etc. But I'm going to work with your book just as is. I've already had a few hours with it and I like it right where it is on disk."
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| "I just purchased and downloaded your book - nice work and looks a very handy/useful reference/guide."
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| "I recently purchased your book. I am very impressed by the compendium of information you've assembled. It is well worth the cost. I consider myself fairly knowledgeable of OS X and Macs in general, but see in perusing your book that there is always much to learn."
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| "As I've started skimming through your book, I've been really impressed with the amount of information and its thoroughness. I've already received my money's worth from what I've read. Thank-you for all of your work in making such a valuable resource!"
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| "I am very impressed with all of the information that the book contains. It is money very well spent. I should be able to maintain my computers better with your book. Your book is simply excellent.
"I think this is the first time I have ever downloaded an e-book. This looks like a really great idea... In comparison, I am still waiting for a paper book that I ordered. It seems like the more intelligent way to do things in the Internet age. Thanks for an excellent e-book."
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| "And I thought David Pogue's books were good...this is fantastic!
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| "I have just completed implementing my backup plan based on your recommendations detailed in your book. Thanks to your very detailed procedure!"
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| "I find your book not only excellent, but really unlike anything else!"
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Just purchased your book. Excellent!
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| "I have now spent some time with your e-book and I know it is going to prove invaluable. I think your decision to make it an e-book instead of a paper book was a stroke of genius."
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| "I bought your book a couple of days ago and have found it incredibly useful. Thank you for the excellent book. Definitely worth the money."
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| "I just bought your book. You are obviously a real OS X expert. Thank you!"
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| "THANK YOU! I work at Barnes & Noble, often (ironically) in the computer section. Now you have an avid fan, and I will refer customers to you whenever I can!"
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